Fastweb considers data protection and the protection of its customers a priority and therefore adopts a safe development process for its systems, services and products at every phase, from design to release.
Despite this, occasionally, some vulnerabilities are not detected and / or occur once the product, application or service is released to the public. That is why, to further improve its levels of security and reliability, Fastweb has published this Responsible Disclosure procedure. Its aim is to involve researchers and more generally, cyber security enthusiasts to help the company to make its systems even safer and more reliable and to guarantee the safety and privacy of its customers, responsibly managing security vulnerabilities.
Fastweb therefore would ask anyone who has discovered a vulnerability in one of its systems, services or products, such as
- Fastweb portals, e.g. “.fastweb.it” domain (except www.gestione-documenti.fastweb.it and www.i-miei-documenti.fastweb.it);
- Fastweb branded devices (e.g. ADSL modem-routers with the exception of mobile phones);
- Fastweb branded mobile applications published on official stores (e.g. MyFastweb, WOW space, FASTcloud Drive, Fastmail, etc.);
to send a report following the Responsible Disclosure policy below: