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Fastweb

Contacts

Become a Fastweb customer?

Telephone
Web
Family
146 Monday to Sunday 09:00 a.m. to 10:00 p.m. Calls are free from all landlines.
If you would like to check our offers If you would like to talk to one of our operators If you would like to talk to one of our operators
VAT No.
146 Monday to Sunday 09:00 a.m. to 10:00 p.m. The call is free from all landlines.
If you would like to check our offers If you would like to talk to one of our operators If you would like to talk to one of our operators
Small enterprises (2-8 lines)
192 194 Mon-Fri 08:00 a.m. - 08:00 p.m The call is free from landlines and Fastweb mobiles
If you would like to check our offers If you would like to talk to one of our operators If you would like to talk to one of our operators
Medium and Large Corporations
If you would like to be contacted by one of our experts If you would like to be contacted by one of our experts

Are you a Fastweb customer who requires support?

Web
Telephone
Social
Family
MyFastWeb Customer area Access the page, click «Assistenza» [Assistance] and select the item that is most useful to you: «Vuoi parlare con noi?» [Do you want to talk to us?]
To find the solution you need and if you cannot resolve your problem, we will call you right away. «Le mie richieste» [My requests]
To check the progress status of a request that you have sent to our Customer Service. «Guide utili» [Useful guidelines]
For in-depth information on all topics covered by the Fastweb service.
192 193 The call is free from the Fastweb network (both landlines and cell phones).

To avoid a long wait on the phone, we recommend you access MyFastweb from the menu «Do you want to talk to us?»
After selecting the topic, we will call you right away! From abroad, please call +39 3730004193, every day from 8:00 am to midnight.
The call is free from Fastweb cell phones.
The fastest way to get directly in touch with our social care
VAT No.
MyFastWeb Customer area Access the page, click «Assistenza» [Assistance] and select the item that is most useful to you: «Vuoi parlare con noi?» [Do you want to talk to us?]
To find the solution you need and if you cannot resolve your problem, we will call you right away. «Le mie richieste» [My requests]
To check the progress status of a request that you have sent to our Customer Service. «Guide utili» [Useful guidelines]
For in-depth information on all topics covered by the Fastweb service.
192 193 The call is free from the Fastweb network (both landlines and cell phones).

To avoid a long wait on the phone, we recommend you access MyFastweb from the menu «Do you want to talk to us?»
After selecting the topic, we will call you right away! From abroad, please call +39 3730004193, every day from 8:00 am to midnight.
The call is free from Fastweb cell phones.
The fastest way to get directly in touch with our social care
Small enterprises (2-8 lines)
Check our online support guides
192 194 Mon-Fri 08:00 a.m. - 08:00 p.m. The call is free from landlines and Fastweb mobiles
Medium and Large Corporations
The technical and administrative support services are defined and personalised during the contract signing phase
FIND THE STORE CLOSEST TO YOU FIND THE STORE CLOSEST TO YOU
© Fastweb SpA - 2020 VAT registration number 12878470157